1. Q: Can I have a sample order for led pixel light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
2. Q: What is delivery time?
A: Samples order need 3-5 days. 7-12days for quantity order.
3. Q: How can we guarantee quality?
A: Always a pre-production sample before mass production; Always final Inspection before shipment;
4. Q: Aging Test
A: All the goods has at least 8 hours’ aging test 100% before sending.
5. Q: Do you have any for led light order?
A: 1 pc for sample checking also available, low MOQ can be acceptable.
6. Q: How do you ship the goods and how long does it take?
A: DHL,UPS,FedEx, TNT: 3-5days. Airline and sea shipping also optional.
7. Q: Can you offer OEM and ODM Service?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
8. Q: Do you have warranty for your goods?
A: Yes, we offer 1-3 years warranty for our products.
9. Q: How to deal with the faulty?
A: Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
During the guarantee period, we will send new lights with new order for small quantity. For defective mass products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Our Services
Shenzhen Xinhe Lighting Optoelectronics Co., Ltd.
- Specialized in semiconductor illumination and lighting products, and is an integral companyintegrating designing, developing, manufacturing, and sale.
- We focus on the appliance products in advertising and lighting area, and establish the long term business relationship with large advertisement material distributors.
- With topping technology talented persons, advanced management, efficient staff team, our company tries our best to create well-known brand in semiconductor illumination field.
- Our company bases on LED encapsulation, making the best lighting deploying projects in allusion to different LED appliance field.
- Our company captured the chance of revolution of world illumination industry, and formed application department.
- Our extended series products are as: the LED modules for advertising lighting, specialized LED switch power supply, LED RGB controllers, LED open signs, super LED straight lighting words and other related products.
